Welcome to Aena's Electronic Administration

Aena guarantees all citizens access to its public services, ensuring the legality, efficiency and effectiveness required of all administrative procedures.


Information and services provided by Aena to all citizens: public employment offers, environmental information, acoustic insulation reports, Aeronautical information publications, etc.

Passengers and companions

Information and services for passengers or their companions making use of airport facilities, including requests for assistance for persons with reduced mobility (PRM).

Operators, airlines, commercial customers and others

Information and services to operators, airlines, commercial customers and other clients: security cards, airside driving permits, aeronautical information, airport tax management and slot request.

Companies and suppliers

Information and services for companies and Aena suppliers: public tenders, environmental information, application for security cards and management of airport taxes.

My procedures

Check the processing status of your procedures filed electronically at this Electronic Office.

Digital certificate or electronic identity card (DNI) is necessary.

Suggestions and complaints

Service through which you may suggest improvements or inform us of any dissatisfaction with our services. Your contribution is essential for our continued improvement.

Checking documents

This consultation lets you check the authenticity of the electronic documents generated by Aena. Type in the electronic verification code shown in the document to see the original document owned by Aena on the screen.

Frequently Asked Questions

We help you to resolve any doubts you may have on how the Electronic Office works.

Telephone support

902 404 704

(+34) 91 321 10 00

We are at your disposal 24 hours a day, every day of the year.