Available services

Aena eGovernment

Services made available to the different interest groups for processing public law administrative procedures.


Information and services provided by Aena to all citizens: public employment offers, environmental information, acoustic insulation reports, Aeronautical information publications, etc.

Passengers and companions

Information and services for passengers or their companions making use of airport facilities, including requests for assistance for persons with reduced mobility (PRM).

Operators, airlines, commercial customers and others

Information and services to operators, airlines, commercial customers and other clients: security cards, airside driving permits, aeronautical information, airport tax management and slot request.

Companies and suppliers

Information and services for companies and Aena suppliers: public tenders, environmental information, application for security cards and management of airport taxes.

Full List

All the administrative procedures incorporated in this Electronic Office.

Suggestions and complaints

Service through which you may suggest improvements or inform us of any dissatisfaction with our services. Your contribution is essential for our continued improvement.

Telephone support

902 404 704

(+34) 91 321 10 00

We are at your disposal 24 hours a day, every day of the year.